Welcome to Om Sai Tours & Travels. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when booking travel services or using our website.

Information We Collect

Personal Information

When you book a tour or travel service with Om Sai Tours & Travels, we may collect the following personal information:

• Name
• Contact details (phone number, email address, mailing address)
• Passport information
• Payment information (credit/debit card details)
• Special requirements (such as dietary needs, medical conditions, etc.)
• Travel preferences and interests

Non-Personal Information

We may also collect non-personal information about your use of our website, such as:

• Browser type
• IP address
• Pages visited
• Time and date of visit
• Referring website

How We Use Your Information

The information we collect is used to:

• Process and manage your bookings
• Provide you with travel services and customer support
• Send you confirmations and updates
• Communicate with you about your travel arrangements
• Improve our services and website
• Personalize your travel experience
• Send you promotional offers and newsletters (if you opt-in)

Sharing Your Information

Om Sai Tours & Travels does not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers (hotels, airlines, tour operators, etc.) to fulfill your travel arrangements
• Payment processors for transaction processing
• Government authorities or law enforcement agencies if required by law

Security of Your Information

We implement a variety of security measures to protect your personal information. These include:

• Secure servers and encryption
• Regular security audits
• Restricted access to personal information
• Staff training on data protection

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. They help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

Your Rights

You have the right to:

• Access your personal information
• Correct any inaccuracies in your personal information
• Request deletion of your personal information
• Opt-out of receiving marketing communications

To exercise these rights, please contact us at info@omsaitoursandtravels.com.

Changes to This Privacy Policy

Om Sai Tours & Travels reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes will constitute your acknowledgment of the modified policy.