Welcome to Om Sai Tours & Travels. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or services.
1. Acceptance of Terms
By using our website and services, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use our website or services.
2. Definitions
- Company: Refers to Om Sai Tours & Travels.
- Client/You: Refers to the person who has made a booking or any person on whose behalf a booking has been made.
- Services: Refers to travel-related services provided by the Company, including but not limited to transportation, accommodation, tours, and other related services.
3. Booking and Payment
- All bookings are subject to availability and are not confirmed until the Company has received the required deposit.
- Full payment must be made as per the schedule provided at the time of booking.
- Payments can be made through bank transfer, credit card, or any other method specified by the Company.
- The Company reserves the right to cancel bookings if payments are not made on time.
4. Cancellation and Refund Policy
- Cancellations must be communicated in writing.
- Cancellation charges will be applicable as per the Company’s policy, which will be communicated at the time of booking.
- Refunds will be processed within a specified period, and the Company is not responsible for delays caused by external factors.
5. Changes to Booking
- Any changes to the booking must be communicated in writing.
- The Company will make efforts to accommodate changes but does not guarantee that changes will be possible.
- Additional costs incurred due to changes will be borne by the Client.
6. Travel Documents
- Clients are responsible for ensuring that they have valid passports, visas, and other travel documents required for their trip.
- The Company will provide information and assistance but is not responsible for any issues arising due to incomplete or invalid travel documents.
7. Health and Safety
- Clients are responsible for their own health and safety during the trip.
- The Company advises clients to take appropriate travel insurance to cover health and safety risks.
- The Company will not be liable for any injury, illness, or death during the trip.
8. Limitation of Liability
- The Company acts as an intermediary for the services provided by third parties and is not responsible for any acts or omissions of such third parties.
- The Company will not be liable for any loss, damage, or injury sustained by the Client during the trip.
- The Company’s liability, if any, will be limited to the amount paid by the Client for the booking.
9. Force Majeure
- The Company will not be liable for any failure to perform its obligations where such failure is due to circumstances beyond its reasonable control, including but not limited to acts of God, war, strikes, or government restrictions.
10. Governing Law and Jurisdiction
- These Terms and Conditions are governed by and construed in accordance with the laws of India.
- Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in [City, State], India.
11. Amendments
- The Company reserves the right to amend these Terms and Conditions at any time without prior notice.
- Clients are advised to review these Terms and Conditions regularly to ensure they are aware of any changes.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Om Sai Tours & Travels
Near khalsa hindu hotel, Railway Road
Pathankot, Punjab, 145001
9316502800
enquiry@omsaitourandtravels.com
By booking with Om Sai Tours & Travels, you acknowledge that you have read, understood, and agree to these Terms and Conditions.